CaseFlow is purpose-built for orthopedic, spine, and specialty surgical workflows — cancel a slot, score the waitlist, fill it in under 60 seconds. Weave is built for general smb customer communications (dental/optometry) patient comms, not OR revenue recovery.
We've kept this honest — where Weave wins, we say so.
| Capability | CaseFlow | Weave |
|---|---|---|
| Surgical-specific pre-op prep Bilingual (en/es) pre-op checklist SMS cadence — T-14/T-7/T-3/T-1 — with procedure-specific instructions and confirmation. |
✓ Bilingual. T-14/T-7/T-3/T-1 procedure cadence. |
✗ Dental/optometry focus; no surgical pre-op module. |
| Cancellation waitlist auto-fill Auto-scores waitlist by readiness and fills a canceled OR slot in under 60 seconds — first YES wins. |
✓ Core product. Sub-60s fill time. Tier-1/2/3 blast waves. |
✗ No OR slot engine. Dental appointment fill only. |
| Post-op complication triage Day 1/3/7/14 SMS check-ins with AI triage — URGENT/CONCERNING flags sent to staff inbox. |
✓ Full triage pipeline. SLA alerts. Bilingual. |
✗ No clinical complication triage. |
| Per-specialty SMS templates Procedure-specific templates for ortho, spine, podiatry, ASC, urology, GI — not generic appointment reminders. |
✓ Ortho, spine, podiatry, ASC, urology, GI, cataract. |
✗ Dental/optometry SMS only; no surgical procedures. |
| ASC integration Native integration with surgical EHRs: ModMed, athenahealth, eClinicalWorks, + 12 more. |
✓ ModMed, athenaPractice, eCW, + 12 more. |
✗ Dental/optometry PM only; no surgical EHR support. |
| Revenue-recovered reporting Real-time P&L: slots filled, estimated revenue recovered, OR utilization %, PE/MSO network rollup. |
✓ Per-practice + multi-site network rollup. |
✗ No OR recovered revenue dashboard. |
| Implementation time Average time from signup to first waitlist blast firing in production. |
✓ 24–48h for most practices. |
~ SMB dental — fast setup; not surgical. |
| Per-practice pricing Published pricing. No contact-sales gate for pilot tier. Pay-per-recovery option available. |
✓ $495 pilot. $2,495/mo platform. Pay-per-recovery option. |
✓ Published SMB pricing (dental/optometry). |
| Contract length Minimum commitment. Monthly, annual, or pay-per-recovery available. |
✓ Month-to-month available. No mandatory annual. |
~ Month-to-month for some tiers. |
| Money-back guarantee Pilot deposit refund policy if CaseFlow does not perform as specified. |
✓ $495 pilot deposit — credited against platform fee at conversion. |
✗ No surgical pilot refund. |
| No-show AI prediction AI predicts no-show risk 72 hours before surgery and auto-texts a confirmation request. |
✓ Risk score at T-72h, auto-SMS confirm, waitlist auto-fire if no-show confirmed. |
✗ No AI no-show risk engine. |
| Slot deposit enforcement Automated deposit request when a waitlist candidate accepts a slot — refund logic and forfeiture tracking. |
✓ Deposit policy engine, configurable tiers, forfeiture tracking. |
✗ No deposit policy engine. |
| Bilingual SMS (EN/ES) All patient communications — pre-op instructions, check-ins, confirmations — sent in English and Spanish. |
✓ Full bilingual (en/es) across all patient touchpoints. |
~ Bilingual dental reminders; not surgical pre-op. |
| PE/MSO multi-tenant platform Network-level dashboard: per-practice ledger, CFO board pages, portfolio rollup across 3–50+ sites. |
✓ PE/MSO platform with CFO board pages, multi-site ledger. |
✗ DSO dental view; no surgical portfolio P&L. |
Scores reflect publicly available information as of June 2026. "Unknown" indicates we couldn't verify from public sources.
Read the surgeon-direct guide (Standby Protocol · $495 pilot) →
General patient messaging platforms are built to reduce phone volume across a broad outpatient base. When a surgical slot cancels, that workflow breaks down. Staff spend 20–40 minutes manually calling waitlist patients — and the window closes before the OR block goes dark. The result: an average orthopedic practice loses $180,000–$320,000 per year in unrecoverable OR revenue, according to modeled estimates from the State of Surgical Revenue 2025 report.
Practices that switch to CaseFlow typically see their first filled slot within 48 hours of setup. The waitlist blast fires automatically when a cancellation comes in, scores patients by readiness (procedure match, distance from facility, last-contact recency), and texts the top candidates simultaneously. First YES wins — staff never makes a manual call for slot fill again.
PE platform operators managing 3–20+ ASCs or orthopedic groups measure this in recovered revenue per slot: $4,000–$12,000 per filled OR block depending on procedure mix, with a recovered revenue P&L dashboard that rolls up across the entire network. That's the gap between a general comms platform and CaseFlow.
Then $1,485/mo for 3-practice pilot.
Converts to $2,495/mo platform or pay-per-recovery.
Published SMB pricing. Dental and optometry focus — not surgical.
Know what you're choosing. These are real strengths.
Weave is built for dental and optometry — it integrates with dental practice management systems and has no support for surgical EHRs like ModMed, athenahealth, or eClinicalWorks. An orthopedic or surgical ASC comparing Weave to a surgical-specific platform is comparing tools built for fundamentally different markets.
No. Weave has no waitlist scoring engine, no surgical OR block logic, and no recovered revenue dashboard. It is a communications platform for SMB dental and optometry practices — not surgical revenue recovery.
Weave is the all-in-one phone + text + scheduling platform for dental and optometry SMBs. CaseFlow is the surgical slot recovery engine for orthopedic, ASC, spine, and surgical PE/MSO platforms. They serve completely different markets with no functional overlap.
CaseFlow is the purpose-built platform for surgical slot recovery — covering orthopedic, spine, ASC, urology, and GI platforms. It integrates with 15+ surgical EHRs, scores your waitlist by readiness, and fills canceled slots in under 60 seconds with a full recovered revenue P&L.