| Metric | Value | vs. CaseFlow Avg |
|---|---|---|
| Massachusetts Sports medicine No-Show Rate | 6.7% | +3.6pp above CaseFlow |
| CaseFlow Avg (1,247 practices) | 3.1% | — baseline |
| Avg Case Value | $9,595 | per surgical case |
| Annual Revenue at Risk | $230k | per practice / year |
Why Massachusetts Sports medicine Practices Are Losing $230k Per Year
In Boston, Worcester, and Springfield, Sports medicine practices are losing 2 surgical slots per month on average — not due to clinical complexity, but to patient no-shows and last-minute cancellations. At $9,595 per case, each missed slot represents significant foregone revenue that could have been recovered with a systematic waitlist response system.
Massachusetts sports medicine practices see higher procedural volume in the 18–45 demographic. Arthroscopy and ACL reconstruction are the most frequent no-show culprits — patients underestimate recovery commitment and reschedule without canceling.
The no-show rate for Sports medicine in Massachusetts — 6.7% — is measured against CaseFlow's 3.1% national average for practices running automated recovery. That 3.6 percentage-point gap represents the structural opportunity for any Boston-area practice to recover revenue currently slipping through last-minute cancellations.
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