| Metric | Value | vs. CaseFlow Avg |
|---|---|---|
| Massachusetts General orthopedics No-Show Rate | 8.2% | +5.1pp above CaseFlow |
| CaseFlow Avg (1,247 practices) | 3.1% | — baseline |
| Avg Case Value | $9,010 | per surgical case |
| Annual Revenue at Risk | $216k | per practice / year |
Why Massachusetts General orthopedics Practices Are Losing $216k Per Year
In Boston, Worcester, and Springfield, General orthopedics practices are losing 2 surgical slots per month on average — not due to clinical complexity, but to patient no-shows and last-minute cancellations. At $9,010 per case, each missed slot represents significant foregone revenue that could have been recovered with a systematic waitlist response system.
General orthopedic case volume in Massachusetts is heavily weighted toward fracture and trauma repair, where same-week no-shows create downstream OR chaos. Fracture patients who miss pre-op clearance are among the hardest to re-book within the same surgical window.
The no-show rate for General orthopedics in Massachusetts — 8.2% — is measured against CaseFlow's 3.1% national average for practices running automated recovery. That 5.1 percentage-point gap represents the structural opportunity for any Boston-area practice to recover revenue currently slipping through last-minute cancellations.
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