CaseFlowCompare → CaseFlow vs. ModMed
CaseFlow vs. ModMed

ModMed is your EHR.
CaseFlow is the SMS layer ModMed is missing.

ModMed was acquired for $5.3B in March 2025. It is a full EHR suite built for broad specialties. CaseFlow doesn't replace it — it runs alongside it, adding the surgical SMS cadence (pre-op reminders, post-op check-ins, smart waitlist) that ModMed doesn't focus on. Flat pricing. No EHR replacement required.

Head-to-Head

CaseFlow vs. ModMed — it's not EHR vs. EHR.

ModMed is a full EHR. CaseFlow is a surgical SMS layer. They coexist — CaseFlow fills the gap in surgical patient messaging.

Feature CaseFlow ModMed
Starting price $149/mo flat ~$500/provider/mo
(EHR Insider est.)
Pricing model Flat monthly, unlimited providers Per-provider
Pricing published? ✅ On this page ❌ No
Replaces your EHR? No — runs alongside it Full EHR replacement
Contract length Month-to-month Long-term typical
Cancellation auto-fill (waitlist) ✅ First YES wins ❌ Not a focus
Post-op check-in cadence (SMS) ✅ Day 1/3/7/14/30 ⚠️ Via EHR (limited)
Two-way SMS (native) ✅ No patient app
Setup fee $0 Setup required
Onboarding time ~30 min Weeks–months
HIPAA BAA ✅ All plans

ModMed pricing estimated from EHR Insider and public sources as of June 2026. ModMed acquired by PE firm for $5.3B, March 2025.

Honest Take

These aren't competing products. Here's how to think about both.

Keep ModMed for…
  • Clinical notes, scheduling, billing, and patient records — it's your EHR
  • E-prescribing and clinical workflows that require EHR-level integration
  • Practices that already have ModMed deeply integrated into clinical operations
  • Multi-specialty groups that need a unified clinical platform
Add CaseFlow for…
  • Pre-op SMS cadence that ModMed's messaging module doesn't specialize in
  • Smart waitlist: blast your waitlist when a slot cancels, first YES wins
  • Post-op recovery check-ins (Day 1/3/7/14/30) that flag red-alert replies
  • Flat pricing — not per-provider on top of your existing ModMed per-seat cost
Migration Guide

Switching from ModMed messaging to CaseFlow? Most practices are live within 14 days of signing — and we handle the data sync for you.

CaseFlow coexists with your ModMed EHR — we don't replace it. We sync patient data via export or HL7, then own the surgical SMS layer.

Days 1–14

Setup & Sync

  • Kickoff call (30 min)
  • ModMed patient data export or HL7 sync configured
  • Surgeon roster + procedure mix loaded
  • SMS templates customized for your procedure types
  • HIPAA BAA signed and on file
Days 15–45

Parallel Run

  • CaseFlow + ModMed messaging both active
  • Staff training (async video + live Q&A)
  • First cancellation auto-fill goes live
  • Pre-op and post-op cadences validated
  • ModMed remains the EHR throughout
Days 46–90

Full Cutover

  • ModMed messaging module disabled
  • CaseFlow owns all surgical SMS
  • ModMed EHR continues unchanged
  • First ROI report delivered
  • Ongoing first-month live support

What to export from ModMed — and how we sync

CaseFlow coexists with your ModMed EHR. We sync patient data via export or HL7 — ModMed keeps owning clinical records.

📋
Patient contact export Name, phone, DOB, procedure type, surgery date — from ModMed's patient reports
🔗
HL7 / integration note CaseFlow can ingest HL7 ADT feeds from ModMed for automated patient sync (optional)
💬
Message templates Any ModMed messaging templates you want to preserve — we'll reformat them
🚫
Opt-out list All STOP / unsubscribe records from ModMed messaging — honored on import

What CaseFlow handles for you

  • Data import — we ingest your ModMed export and map it to CaseFlow's patient schema; ModMed EHR untouched
  • Template migration — your existing message templates are rewritten for our platform (1–2 business days)
  • Surgeon onboarding session — live 30-min walkthrough for your lead surgeon or practice manager
  • Staff training video — async video library covering the inbox, pre-op, post-op, and slot features
  • First month live support — priority support channel for the first 30 days post-cutover

Ready to make the move?

Book a 20-min migration scoping call. We'll review your ModMed setup, confirm the data sync approach, and give you a realistic go-live date before you sign anything.

Book a 20-min migration scoping call →

Keep ModMed. Add what it's missing.

CaseFlow runs alongside your existing EHR — it doesn't replace it. Flat $149/mo pricing, no per-provider fees on top of your ModMed seat cost.