CaseFlow vs. Artera

Artera is built for enterprise IDNs.
CaseFlow is built for surgical practices.

Artera hit $100M ARR in December 2025 targeting federal agencies and large health systems. If you run a 1–15 provider surgical practice, you are not their buyer — and their pricing reflects that. CaseFlow publishes its prices and ships in 30 minutes.

See CaseFlow pricing → Jump to migration guide ↓

Head-to-Head

The numbers that matter for a surgical SMB.

Feature	CaseFlow	Artera
Starting price	$149/mo	Contact sales
Pricing published?	✅ On this page	❌ No
Contract length	Month-to-month	Not disclosed
Setup fee	$0	Not disclosed
Onboarding time	~30 min	Weeks (enterprise)
Built for surgical practices	✅ Primary focus	⚠️ Broad healthcare
1–15 provider practices	✅ Primary audience	❌ Enterprise-focused
Cancellation auto-fill (waitlist)	✅ First YES wins	Not disclosed
Post-op check-in cadence	✅ Day 1/3/7/14/30	Not disclosed
Two-way SMS (native)	✅ No patient app	✅
HIPAA BAA	✅ All plans	✅
No-show recovery SMS	✅ Automated	✅

Artera data sourced from publicly available information as of June 2026. "Not disclosed" means we couldn't verify from public sources.

Honest Take

When Artera is the right choice. When it isn't.

Choose Artera if…

You're a large IDN, federal agency, or 50+ provider health system
You need 70+ EHR integrations and enterprise SSO across multiple facilities
You have a dedicated IT team and a multi-month implementation runway
Budget flexibility and a dedicated account team matter more than published pricing

Choose CaseFlow if…

You run a 1–15 provider surgical or orthopedic practice
You want to be live before lunch — not in 6 weeks
You need predictable flat-rate pricing without a sales discovery call
Revenue recovery (smart waitlist, slot auto-fill) is your top priority

Migration Guide

Switching from Artera? Most practices are live on CaseFlow within 14 days of signing — and we handle the Artera data export for you.

No surprise migration fees. No months-long implementation. Here's exactly what happens.

Days 1–14

Setup & Import

Kickoff call (30 min)
We request your Artera patient contact export
Surgeon roster + procedure mix loaded
SMS templates customized for your practice
HIPAA BAA signed and on file

Days 15–45

Parallel Run

CaseFlow + Artera both active simultaneously
Staff training (async video + live Q&A)
First cancellation auto-fill goes live
Pre-op reminder cadence validated
Post-op check-in cadence validated

Days 46–90

Full Cutover

Artera contract cancelled
CaseFlow is your single SMS platform
First ROI report delivered
Slots filled and revenue recovered tracked
Ongoing first-month live support

What to export from Artera before you leave

We handle the import — you just need to pull these files from your Artera account.

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Patient contact list Name, phone, preferred language, opt-in status

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Message templates All active SMS/email templates — we'll migrate them into CaseFlow's format

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Appointment types Procedure categories and reminder timing rules

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Opt-out list All STOP / unsubscribe records — we honor these automatically

What CaseFlow handles for you

✅ Data import — we ingest your Artera export and map it to CaseFlow's patient schema
✅ Template migration — your existing message templates are rewritten for our platform (1–2 business days)
✅ Surgeon onboarding session — live 30-min walkthrough for your lead surgeon or practice manager
✅ Staff training video — async video library covering the inbox, pre-op, post-op, and slot features
✅ First month live support — priority support channel for the first 30 days post-cutover

Ready to make the move?

Book a 20-min migration scoping call. We'll review your Artera setup, confirm the data export plan, and give you a realistic go-live date before you sign anything.

Book a 20-min migration scoping call →

Artera is built for enterprise IDNs.CaseFlow is built for surgical practices.