● 2025 Benchmark Data

Joint replacement No-Show & Cancellation Benchmarks — Montana 2025

5.3%
No-Show Rate
$462k
Annual Loss / Practice
71%
CaseFlow Recovery
Metric Value vs. CaseFlow Avg
Montana Joint replacement No-Show Rate 5.3% +2.2pp above CaseFlow
CaseFlow Avg (1,247 practices) 3.1% — baseline
Avg Case Value $19,260 per surgical case
Annual Revenue at Risk $462k per practice / year

Why Montana Joint replacement Practices Are Losing $462k Per Year

In Billings, Missoula, and Bozeman, Joint replacement practices are losing 2 surgical slots per month on average — not due to clinical complexity, but to patient no-shows and last-minute cancellations. At $19,260 per case, each missed slot represents significant foregone revenue that could have been recovered with a systematic waitlist response system.

Joint replacement remains the highest-value category in Montana orthopedic practices. CMS reimbursement for primary hip and knee in Montana tracks closely with national AWP — making the 7.1% average no-show rate a seven-figure annual problem for multi-surgeon groups.

The no-show rate for Joint replacement in Montana — 5.3% — is measured against CaseFlow's 3.1% national average for practices running automated recovery. That 2.2 percentage-point gap represents the structural opportunity for any Billings-area practice to recover revenue currently slipping through last-minute cancellations.

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Download the 2025 Surgical No-Shows Report

Nearby States — Joint replacement