Implants run $3,200–$5,500. Third molars $1,200–$2,000. Orthognathic surgery $5,000–$8,000. Pre-sedation clearance failures, implant pre-op non-compliance, and third molar complexity drives the cancellation rate to 9–12% (AAOMS survey) — double the surgical average. CaseFlow closes every gap before it costs you a slot.
OMS cancellations aren't random — they're predictable and preventable. Every platform with 10+ locations has the same three failure modes running on repeat.
Patients arrive without cardiac or anesthesia clearance. ASA 3+ cases cascade: the pre-op workup is incomplete, the case gets cancelled day-of, and the OR slot goes dark. CaseFlow tracks clearance status at T-21d, T-14d, T-7d and T-3d — escalating to the coordinator before day-of arrives.
Bone graft prep, antibiotic compliance, fasting window — implant cases have more pre-op requirements than extraction cases. Miss one step and the case is delayed or cancelled. CaseFlow runs the full protocol cadence per drug type (anticoagulants, GLP-1, SGLT2 inhibitors, blood thinners) and flags cases that fall off-track.
Anticoagulant holds, dry socket anxiety, last-minute scheduling conflicts — third molar cases cancel day-before or day-of at disproportionate rates. CaseFlow fires T-72h and T-24h confirmations with clear instructions; deposit engine reduces no-shows 30–50% on covered cases.
Every cancelled IV sedation case is a total loss — not a reschedule. The financial exposure isn't hypothetical. It's arithmetic.
per blocked slot. The patient can't be sedated without a confirmed escort — zero partial recovery.
of OMFS cases delayed or cancelled day-of due to escort no-show. OR time wasted, staff idle.
CaseFlow risk-score boost at T-72h for cases not OR-ready. Missed clearances cascade into day-of cancellations.
locations across PE-backed MSOs. One no-show at each location = compounding revenue loss across the whole network.
From escort confirmation to deposit recovery, CaseFlow closes the gaps that used to eat into your OR utilization.
CaseFlow tracks escort confirmation status at T-3d, T-1d, and day-of — with SMS to both the patient and a backup contact. Cases with unconfirmed escorts get flagged before morning of. High-risk patients (ASA 3+, anticoagulants, GLP-1 users) are auto-identified and flagged for coordinator review. No staff phone calls. No day-of surprises.
Collect a refundable deposit at scheduling — via Stripe, SMS-prompted. Cases with deposits show a 30–50% lower no-show rate. Late cancellations auto-forfeit the deposit. No-shows convert to a 12-month credit — preserving the rebook relationship. See pricing →
ASA 3+ patients automatically trigger the clearance task queue: cardiology consults, EKG, labs, STOP-BANG screening. CaseFlow fires reminders at T-21d, T-14d, T-7d, and T-3d. Cases not OR-ready by T-72h get a +30 risk score boost — your coordinator intervenes before day-of, not after.
Blood thinners, anticoagulants, and diabetes medications all have specific hold instructions before OMFS under sedation. CaseFlow sends drug-specific reminders at the correct interval — Eliquis, Xarelto, warfarin INR, clopidogrel, metformin, and SGLT2 inhibitors each get their own stop-date messaging with patient-friendly instructions.
Surgical extractions, implants, and jaw procedures frequently require pre-auth. CaseFlow tracks every auth per case and surfaces a red AUTH RISK badge when approval is missing within 24 hours of surgery. Auto-chases payer contacts daily when surgery is within 7 days. One-click "Call payer now" link. Your OR block stays clean.
Every morning at 6am, surgeons receive a digest of tomorrow's cases: procedure types, sedation level, escort confirmation status, clearance status, and no-show risk scores. Staff don't brief them. The surgeon already knows. See a sample →
Dry socket, infection, and bleeding are the emergencies that land OMFS patients in the ER. CaseFlow runs the check-in cadence and flags red-flag responses before they escalate.
Ice compliance, medication adherence (opioid + antibiotic). Localized pain increase vs. expected post-op discomfort — flag the difference automatically.
Localized pain increase, bad taste, or foul odor → escalation. Fever → immediate nurse alert. CaseFlow flags it before your patient waits until Monday.
Suture status, swelling trajectory, return-to-diet progress. Captures patients who haven't had post-op follow-up scheduled.
Alveolar osteitis, persistent swelling, trismus, or neuropathy — all escalate automatically if the patient reports worsening symptoms.
CaseFlow blasts your waitlist the moment a cancellation is logged. First patient to confirm YES takes the slot. You don't touch the phone.
The moment an OMFS case is marked cancelled, CaseFlow fires a text to every qualified waitlist patient filtered by procedure type and readiness status.
No race to answer the phone. No staff time. The first patient to reply YES gets a confirmation and instructions. The rest get a polite "slot filled" message. Your OR stays booked.
An impacted third molar cancellation doesn't blast your extraction-only patients. CaseFlow's waitlist knows the difference — and only contacts patients whose procedure matches the open slot.
CaseFlow's multi-site dashboard gives MSO operators a single pane of glass: network-wide no-show heat map by location, surgeon-level cancellation rate scorecards, and deposit recovery rollup across every practice. Share an anonymized executive rollup with your board or PE investors in one click.
Adjust the inputs below. See what CaseFlow recovers against your actual case volume.
CaseFlow Solo starts at $149/mo. One recovered OMFS slot covers over a year of subscription. Book a demo →
No demo theater. We'll walk through your OMFS procedure mix, show the escort confirmation flow, and give you the numbers for your exact case volume.
At $149/mo on the Solo tier, one $3,500 implant case recovered pays for 23 months. At a 50-location MSO scale, the $5.67M leakage gap is the difference between hitting P&L targets and explaining variance to the board.