A time-of-day engine that fills your cancelled OR slot before your first case of the morning. Three steps run automatically — no nurse handoff, no staff babysitting.
Standby Protocol is built for the way cancellations actually happen — last-minute, NPO-dependent, time-sensitive. Here's the revenue locked back into your block time.
Surgical slot recovery is not general patient comms. Three scenarios where the difference shows up on the OR schedule, not the marketing brochure.
Pulled live from /compare/weave. The full matrix covers 14 surgical-specific capabilities — here are the first 14.
| Capability | CaseFlow | Weave |
|---|---|---|
| Surgical-specific pre-op prepBilingual (en/es) pre-op checklist SMS cadence — T-14/T-7/T-3/T-1 — with procedure-specific instructions and confirmation. |
YES
Bilingual. T-14/T-7/T-3/T-1 procedure cadence.
|
NO
Dental/optometry focus; no surgical pre-op module.
|
| Cancellation waitlist auto-fillAuto-scores waitlist by readiness and fills a canceled OR slot in under 60 seconds — first YES wins. |
YES
Core product. Sub-60s fill time. Tier-1/2/3 blast waves.
|
NO
No OR slot engine. Dental appointment fill only.
|
| Post-op complication triageDay 1/3/7/14 SMS check-ins with AI triage — URGENT/CONCERNING flags sent to staff inbox. |
YES
Full triage pipeline. SLA alerts. Bilingual.
|
NO
No clinical complication triage.
|
| Per-specialty SMS templatesProcedure-specific templates for ortho, spine, podiatry, ASC, urology, GI — not generic appointment reminders. |
YES
Ortho, spine, podiatry, ASC, urology, GI, cataract.
|
NO
Dental/optometry SMS only; no surgical procedures.
|
| ASC integrationNative integration with surgical EHRs: ModMed, athenahealth, eClinicalWorks, + 12 more. |
YES
ModMed, athenaPractice, eCW, + 12 more.
|
NO
Dental/optometry PM only; no surgical EHR support.
|
| Revenue-recovered reportingReal-time P&L: slots filled, estimated revenue recovered, OR utilization %, PE/MSO network rollup. |
YES
Per-practice + multi-site network rollup.
|
NO
No OR recovered revenue dashboard.
|
| Implementation timeAverage time from signup to first waitlist blast firing in production. |
YES
24–48h for most practices.
|
PARTIAL
SMB dental — fast setup; not surgical.
|
| Per-practice pricingPublished pricing. No contact-sales gate for pilot tier. Pay-per-recovery option available. |
YES
$495 pilot. $2,495/mo platform. Pay-per-recovery option.
|
YES
Published SMB pricing (dental/optometry).
|
| Contract lengthMinimum commitment. Monthly, annual, or pay-per-recovery available. |
YES
Month-to-month available. No mandatory annual.
|
PARTIAL
Month-to-month for some tiers.
|
| Money-back guaranteePilot deposit refund policy if CaseFlow does not perform as specified. |
YES
$495 pilot deposit — credited against platform fee at conversion.
|
NO
No surgical pilot refund.
|
| No-show AI predictionAI predicts no-show risk 72 hours before surgery and auto-texts a confirmation request. |
YES
Risk score at T-72h, auto-SMS confirm, waitlist auto-fire if no-show confirmed.
|
NO
No AI no-show risk engine.
|
| Slot deposit enforcementAutomated deposit request when a waitlist candidate accepts a slot — refund logic and forfeiture tracking. |
YES
Deposit policy engine, configurable tiers, forfeiture tracking.
|
NO
No deposit policy engine.
|
| Bilingual SMS (EN/ES)All patient communications — pre-op instructions, check-ins, confirmations — sent in English and Spanish. |
YES
Full bilingual (en/es) across all patient touchpoints.
|
PARTIAL
Bilingual dental reminders; not surgical pre-op.
|
| PE/MSO multi-tenant platformNetwork-level dashboard: per-practice ledger, CFO board pages, portfolio rollup across 3–50+ sites. |
YES
PE/MSO platform with CFO board pages, multi-site ledger.
|
NO
DSO dental view; no surgical portfolio P&L.
|
Operator-facing answers about NPO compliance, surgeon preference, and EHR integration — plus the basics.
GLP-1 hold rules and fasting-window auto-confirmation live in preop_cases (extended) and patient_glp1_use — backend rules read FDA and ASA 2023 hold guidance per procedure type. Open the NPO control plane at /dashboard/:id/preop.
Yes — preference_cards table drives surgeon×CPT workflow with auto-derived pick sheets. New instruments auto-attached to the next case via preference_card_changes and pick_sheets. Open /dashboard/:id/preference-cards to manage.
15+ surgical EHRs via the integrations hub at /integrations, with native depth for ModMed, athenaPractice, and eClinicalWorks. Read two-way sync runs over HIPAA BAA — schedule, patient, and case data flow without manual rekeying.
Yes. Every patient-facing template — pre-op cadence (T-14/T-7/T-3/T-1), check-ins, standby YES/NO, NPO reminders — ships bilingual (preferred_language en/es, default en on the patient row). No separate Spanish workflow required.
HIPAA BAA included on the $495 pilot, the $1,485/mo practice tier, and the $2,495/mo platform tier. Twilio + Polsia email proxy + R2 file storage all run under signed BAA. No addendum upcharge.
$1,485/mo covers one practice with up to 4 surgeons and unlimited standby cancels. Average recovered revenue per pilot is $41K in the first 30 days — the upgrade pays back in week 1. Platform tier ($2,495/mo) adds PE/MSO network rollup.
Pilot auto-cancels at day 14 with no charge if you don't fill 3 cancelled slots. If you do fill 3, the $495 credits in full toward your first month on the $1,485/mo practice tier — no questions asked.
A two-week trial on your actual OR schedule, your specialty, your patient roster. Setup takes under 20 minutes.
From signup to your first Monday digest — here's the cadence most pilots follow.