● Prepared for US Dermatology Partners · 100 Mohs Locations

What does a 15% Mohs no-show rate cost US Dermatology Partners?

15% no-show rate × $1,800 avg Mohs case × 100 locations = $2,700,000/year sitting in empty slots. One open Mohs block burns the entire OR day — CaseFlow recaptures it automatically.

Loss this year (growing)
$0
~$2.7M/yr at 15% no-show rate · Live tracker →
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100
Mohs locations across US Dermatology Partners
15%
Current Mohs no-show rate
$1,800
Avg Mohs case reimbursement
Mohs surgery's 2–4 hour block length makes cancellations especially costly — a single open Mohs slot means an entire afternoon of potential OR revenue gone. No-show rates at large dermatology groups run 12–18%, well above the 8% baseline.
The math

Where the $2.7M comes from

Three compounding factors. Each one is a decision CaseFlow makes before the patient does.

No-show rate
Mohs patients at USDP who cancel or no-show — anticoagulant holds, same-day conflicts, transport issues
15%
well above the 8% industry baseline for dermatology groups
typical large-group Derm rate: 12–18%
Slots at risk
Total Mohs slot openings across USDP's 100 locations, accounting for 15% no-show rate
15,000
annual open Mohs slots across the network
100 locs × 5/wk × 52 × 15% = 15,000 slots/yr
Annual revenue leak
Total open Mohs slot revenue lost across USDP's 100 locations at 15% no-show rate
$2.7M
gross leakage — not yet accounting for fill recovery
15% × $1,800 × 100 locs × 5 × 52 = $2.7M/yr
Recoverable with CaseFlow
$945K/yr
CaseFlow fills 35% of at-risk Mohs slots via automated waitlist backfill. That's 525 Mohs cases recovered per year × $1,800 avg = $945K back in the OR.
Mohs workflow fit

Five interventions built for Mohs surgery

Mohs requires a unique cadence: anticoagulant coordination, escort confirmation, 2–4 hour block backfill, specimen tracking, and wound care follow-up. CaseFlow handles all five automatically.

💥
Anticoagulant hold reminders
T-7d SMS reminds Mohs patients to check hold requirements with their cardiologist. Cases without confirmed hold status flagged to front desk before block is finalized.
T − 7 days
🚵
Escort confirmation for Mohs
Mohs patients need a driver — T-24h SMS asks for escort confirmation. Unconfirmed cases get rescheduled before the block goes live.
T − 24 hours
📅
Same-day block auto-backfill
When a Mohs slot opens, CaseFlow blasts the qualified standby list in tier order. First YES wins — the block fills before the OR day starts.
Same-day, automated
📊
Specimen pathology loop
Mohs relies on real-time pathology — CaseFlow tracks every specimen from OR to lab to surgeon review. Malignant results trigger an automatic surgeon call request, not a quiet inbox flag.
OR → Lab → Surgeon → Patient
✔
Wound care + infection check-in
Post-Mohs SMS at Day 1, 3, and 7 screens for infection signs. Concerning replies escalate to the triage inbox immediately.
T + 1 / 3 / 7 days
Built for PE-backed dermatology

Network-scale visibility across 100 locations

USDP's COO needs a single dashboard that shows every Mohs location's no-show rate, fill rate, and recovered revenue — not 100 separate login screens.

🏢
Multi-location OR dashboard
All 100 locations on one screen: this week's cancellations, blocks filled, revenue recovered. Drill down by location or by surgeon.
📈
Network-level ROI reporting
Monthly impact report: total Mohs slots saved, revenue recovered, no-show rate vs. benchmark. Exportable for board slides.
🔆
MSO workflow integration
Works with existing MSO scheduling systems. Staff sees the same waitlist they already use — CaseFlow adds the automated blast layer, not a new tool.
🚀
Pilot-first rollout
Start with 5 locations. Show the numbers. Roll out to the rest. $49 pilot plan with real USDP patient data — no commitment until you see results.

See CaseFlow for US Dermatology Partners

20 minutes. We'll show the math, the pilot setup, and the network rollup plan. No commitment — just the numbers.

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