Prepared for Schweiger Dermatology COO · 160+ Locations

$5.2M lost annually to Mohs no-shows across 160+ Schweiger locations

36,000 Mohs cases per year. 8% no-show rate. $1,800 average Mohs reimbursement. That's $5.2M sitting in empty OR slots — CaseFlow fills them automatically.

Loss this year (growing)
$0
~$5.2M/yr across 160+ Mohs locations
36K
Mohs cases per year
692
cases per week (÷52)
8%
Mohs no-show rate
Mohs surgery's 2–4 hour block length makes cancellations especially costly — a single open Mohs slot means an entire afternoon of potential OR revenue gone.
The math

Where the $5.2M comes from

Three compounding factors. Each one is a decision CaseFlow makes before the patient does.

Weekly volume
Total scheduled Mohs cases across Schweiger's network per week
692
36,000 annual cases ÷ 52 weeks
36,000 ÷ 52 = 692 cases/wk
No-show rate
Mohs patients who cancel or don't show — anticoagulant holds, same-day conflicts, transport issues
8%
typical Mohs no-show rate
692 × 8% = 55 at-risk slots/wk
Annual revenue leak
Total open Mohs slot revenue lost across Schweiger's 160+ locations
$5.2M
gross leakage — not yet accounting for fill recovery
692 × 8% × $1,800 × 52 = $5.2M/yr
Recoverable with CaseFlow
$1.82M/yr
CaseFlow fills 35% of at-risk Mohs slots via automated waitlist backfill. That's 1,008 Mohs cases recovered per year × $1,800 avg = $1.82M back in the OR.
Mohs workflow fit

Four interventions built for Mohs surgery

Mohs requires a unique cadence: anticoagulant coordination, escort confirmation, 2–4 hour block backfill, and wound care follow-up. CaseFlow handles all four automatically.

💥
Anticoagulant hold reminders
T-7d SMS reminds Mohs patients to check hold requirements with their cardiologist. Cases without confirmed hold status flagged to front desk before block is finalized.
T − 7 days
🚵
Escort confirmation for Mohs
Mohs patients need a driver — T-24h SMS asks for escort confirmation. Unconfirmed cases get rescheduled before the block goes live.
T − 24 hours
📅
2–4hr block auto-backfill
When a Mohs slot opens, CaseFlow blasts the qualified standby list in tier order. First YES wins — the block fills before the OR day starts.
Same-day, automated
Wound care + infection check-in
Post-Mohs SMS at Day 1, 3, and 7 screens for infection signs. Concerning replies escalate to the triage inbox immediately.
T + 1 / 3 / 7 days
📊
PROMs for board reporting
PROMs capture post-Mohs outcome data (scarring, recurrence) for PE board reporting. Automated Day-30 survey with percentile benchmarking.
T + 30 days
Built for PE-backed dermatology

Network-scale visibility across 160+ locations

Schweiger's COO needs a single dashboard that shows every Mohs location's no-show rate, fill rate, and recovered revenue — not 160 separate login screens.

🏢
Multi-location OR dashboard
All 160+ locations on one screen: this week's cancellations, blocks filled, revenue recovered. Drill down by location or by surgeon.
📈
Network-level ROI reporting
Monthly impact report: total Mohs slots saved, revenue recovered, no-show rate vs. benchmark. Exportable for board slides.
🔆
MSO workflow integration
Works with existing MSO scheduling systems. Staff sees the same waitlist they already use — CaseFlow adds the automated blast layer, not a new tool.
🚀
Pilot-first rollout
Start with 5 locations. Show the numbers. Roll out to the rest. $49 pilot plan with real Schweiger patient data — no commitment until you see results.

See CaseFlow for Schweiger Dermatology

20 minutes. We'll show the math, the pilot setup, and the network rollup plan. No commitment — just the numbers.

Schedule 20 minutes →