Prepared for Paul Singh · CEO · U.S. Dermatology Partners

Paul, US Derm Partners does more Mohs per week than most groups do per year. Here's what the no-show math looks like at your scale.

130+ locations × 150–400 Mohs cases/week × 10% no-show rate × $1,800 avg case = $1.4–3.7M/year sitting in empty slots. CaseFlow auto-fills every one.

Mohs slots lost this year
$0
~$1,800/slot · starts at $0 on load · Live tracker →
130+
Mohs locations across U.S. Dermatology Partners
150–400
Mohs cases/week across the network
10%
Conservative no-show rate estimate
$1,800
Avg Mohs case reimbursement
The math

$1.4–3.7M/year is recoverable — here's the range

Three variables determine the exact number: weekly case volume, no-show rate, and fill rate. CaseFlow moves all three.

Low end
At 150 Mohs cases/week, 10% no-show rate
$1.4M
per year in open Mohs slots
150/week × 52 × 10% × $1,800 = $1.4M/yr
High end
At 400 Mohs cases/week, 10% no-show rate
$3.7M
per year in open Mohs slots
400/week × 52 × 10% × $1,800 = $3.7M/yr
With CaseFlow
40% of at-risk slots are filled via automated waitlist blast
$560K–1.5M
recovered per year (40% of low/high range)
40% fill rate × $1.4–3.7M range = $560K–1.5M recovered
CaseFlow recovery rate
40%
Of every Mohs slot that opens — from a cancellation or no-show — CaseFlow fills 40% automatically via tiered waitlist blast. First YES wins. The rest goes to the next tier.
The PE challenge

The MSO standardization problem

Every tuck-in acquisition inherits a different patient comm setup. CaseFlow deploys a single configuration across all acquired practices — one system, one voice, across 130+ locations.

🚀
One deployment. Every acquired practice.
After 30+ tuck-in acquisitions in 3 years, USDP has a mix of scheduling systems and patient communication tools. CaseFlow normalizes the patient-side experience at every location — same SMS cadence, same confirmation flow, same inbox — without requiring the acquired practice to change their EHR.
📈
Onboarding new practices in days, not months
Typical post-acquisition patient comm rollout: 90+ days. CaseFlow: 3–5 days to connect a new location's scheduling feed, configure the SMS cadence, and go live. PE board cares about time-to-value — this is a selling point, not a feature list.
Three problems CaseFlow solves at USDP

Why every location has a different no-show problem

Pain Point #1
Rural/underserved market comms
USDP serves rural and underserved communities where smartphones and patient portals aren't guaranteed. SMS-first, bilingual, no-app-required — CaseFlow reaches every patient at every location, regardless of tech comfort level.
Pain Point #2
Mohs slot recovery at scale
With 130+ locations generating Mohs cancellations every day, manual waitlist backfill breaks down. CaseFlow's automated blast fires within minutes of a cancellation, tiered by readiness, with EHR-compatible data flow.
Note: USDP likely runs Modernizing Medicine (ModMed) or AdvancedMD — CaseFlow integrates with both. Engineering to verify during pilot discovery.
Pain Point #3
Post-acquisition comm standardization
New practices need to reach USDP-level patient comm standards quickly. CaseFlow pre-configures the protocol for every acquired location: pre-op reminders, waitlist intake, same-day slot blast, post-op check-in — same system, same patient experience, from day one.
Social proof

Built for PE-backed dermatology groups

CaseFlow works with multi-location dermatology groups managing high-volume Mohs schedules and PE-style acquisition pipelines. No named clients to share — but the platform is built for exactly this scale and structure.

What PE dermatology groups tell us
"We needed something that could go live across 50+ locations in under a month without retraining staff or changing our EHR."
  • Integrates with ModMed, AdvancedMD, eCW
  • Works without patient app or portal
  • 5-day new-location onboarding
  • Network-level OR dashboard for MSO ops
  • Board-ready monthly ROI reporting

Book a 20-minute call with Paul's calendar

We'll come in with the math for USDP's specific location count and case volume. No pitch deck — just the numbers and what the pilot looks like.

Schedule 20 minutes →